Energy Commission Warns of Phone Scam

The California Energy Commission has learned that scam artists have been using the agency’s Renewable Call Center phone number as part of a “spoofing” scam to solicit installation of solar systems or to gain utility bill information.

Consumers should know that the Energy Commission does not make unsolicited calls to consumers for any reason. If someone calls and says they are from the Energy Commission, it is a scam and should be reported to law enforcement. With the current scam, a third party has been misrepresenting itself by using the Renewable Call Center number as the caller ID.

The Energy Commission is working with law enforcement to rectify the situation. Consumers are being asked to be alert for phone scams that may use the Energy Commission’s name or phone number.

The Energy Commission's toll-free Renewable Call Center phone number is a source for the public to contact when seeking information or help on renewable energy programs such the New Solar Homes Partnership program.

The call center’s toll-free number is 844-454-2906 or 916-653-0237 when calling outside California. The call center takes calls from 8 a.m. to 5 p.m., Monday through Friday. The Energy Commission apologizes for the inconvenience this has caused.